Communications process
How requests come in, who approves them, how far ahead things get planned, and where announcements fall through the cracks.
We look at how your church communicates: the process behind it, your website, your social accounts, and your branding. Then you get a written report with a prioritized list of what to fix and clear next steps.
They get looked at together on purpose. A stale website is usually a process problem, and inconsistent branding is usually a nobody-owns-it problem. You only see that when you look at everything at once.
How requests come in, who approves them, how far ahead things get planned, and where announcements fall through the cracks.
What a first-time visitor finds on a phone, what's out of date, what's missing, and who on staff can actually update it.
Which accounts you have, what goes out and how often, and whether it reflects what's really happening at your church.
Logo, colors, and type, and whether the bulletin, the slides, the website, and social all look like the same church.
We talk through your church, what's going on, and whether the audit is the right fit. Nothing happens until we've talked.
Your website address, your social accounts, a few recent bulletins or announcements, and a short description of how requests get handled today.
We go through all four areas: process, website, social, and branding. How long it takes depends on your church. If something needs a question answered, we ask.
You get a written report covering what's working and what isn't, a prioritized list of what to fix, and clear next steps. Then we walk through it with you.
Pastors who hear that the website is out of date and don't know where to start. Comms staff who are buried and need someone outside the building to say what matters. Churches about to spend money on a new website who want to be sure that's the right fix.
You don't have to hire us for anything afterward. The point of the audit is that you know what to do next, whoever ends up doing it.
Every audit starts with a Zoom call. We'll talk about your church, answer your questions, and make sure the audit is the right fit before anything else happens.